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Frequently Asked Questions

South Africa:
Delivery costs R100 nationwide.

International:
Coming soon.

Payment processing to delivery takes 7 – 10 working days.
For embroidered items, delivery takes 10 to 14 working days.
For customized items, delivery takes 14 to 21 working days.
For pre-order in house prints, delivery takes 14 to 21 working days.

A tracking number will be provided to you once your order has shipped.

Name + Surname = R70 per top
Name + Surname + Designation = R100 per top
Company Logo = R250 set up fee (once-off) + R100 per top

Delivery for embroidered items take 10 to 14 working days.

Free changes may only be made if the product has not been shipped yet.
Please contact – info@sabafuraha.com as soon as possible. 

If you ordered the wrong product or are not absolutely, 100% happy with the product/s that you have chosen, you may return them to us within 7 days of delivery. We will offer you an exchange – provided that the products are returned in perfect condition and unworn.

As we try to keep our selling prices as low as possible for our customers we charge a handling fee of R150 to cover the courier costs of the return and subsequent delivery. 

Send us an e-mail  (info@sabafuraha.com) with your name, number and order number sharing your query and we’ll make necessary arrangements. 

 

Additional info:
No refunds / exchanges for sale items. 
No refunds / exchanges for embroidered or personalized items.

Please contact – info@sabafuraha.com as soon as possible.
Make sure to include your order number as the subject-line for every email so that we can be able to follow up as soon as possible.

DO NOT mix your African print product with other garments.

The safest and best way to clean your African print products is to hand wash them in cold or lukewarm water. If you have to use a washing machine, wash in cold water on the gentle cycle and skip the spin cycle.

Hang the garments to dry or lay them down. Wringing or twisting them to dry will only compromise the rich colours of the products and cause them to fade quickly.

Tumble drying is a no no!

Always iron the garment from the inside.

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